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Hertfordshire Community NHS Trust Annual General Meeting

October 2016

UPDATE October: Hertfordshire Community NHS Trust has seen its rating upped from “requires improvement” to “good” by the Care Quality Commission, following its latest targeted inspection.

However, inspectors said the trust must make a number of further improvements in end of life care.

The trust should also ensure staff collected information about patient wishes for their preferred place of care, place of death and the percentage of patients who were able to die in their preferred place of care, so the information could be used to improve the service.

In addition, the trust should undertake audits to monitor compliance with the management of pain relief and the use of opioids in palliative care, ensure that all patients have access to their required medication as required and that controlled drug checks were completed in line with requirements.

Professor Sir Mike Richards, the CQC’s chief inspector of hospitals, said: “We were encouraged by the improvements made following our last inspection.

He also highlighted that the inspectors had found the trust had addressed previous issues surrounding workloads.

“Staffing levels, skill mix and caseloads were planned and reviewed so that people received safe care and treatment and there were arrangements in place for supporting and managing staff,” he said.

“Inspectors found staff to be dedicated, kind, and caring and leaders understood the challenges of good quality care and supported to staff to ensure this was provided,” said Sir Mike.

Hertfordshire Community NHS Trust - often referred to as HCT - provides services across the county and in West Essex, making about 1.1 million contacts a year with service users.

The Trust provides a wide range of care in people's homes, community settings and in its community hospitals. Who employ around 3,000 members of staff who are at the forefront of NHS care and support.

The Annual General Meeting on September 27th was the the chance to learn more about our work over the last year and our plans for 2015-16 and beyond.

Declan O'Farell chaired the meting and gave introductions followed by a short film.

Phil Bailey Director of Finance gave the Finance report, and also the Annual Report Accounts for 2015/16.

Service Showcase

STABLE - Staying Active with Big Limb Exercise - Wendy Forsyth and Gillian Stevens of Herts Neurological Service

Rapid Response and Multi-Specialty Teams.

Children's Community Nursing Specialist Service overview from Tina Charlton and Mary Heffernan.

The Children’s Community Nurses are a team of nurses who are trained to care for sick children.
Most of the work is in the child’s home. But also in community settings such as clinics, schools and nurseries. The service is based in Apsley and the Nurses work across all of West Hertfordshire. Clinics are held in St Albans, Hemel Hempstead and Watford. They work closely with the Paediatric Team at Watford General Hospital as well as Specialist Hospitals such Great Ormond Street. The service is provided for all children age 0 to 18 or 0 to 19.


Cheif Excutive's Update
Hertfordshire increasing demand on Future Health issues

Children's Community Nursing Specialist Service overview from Tina Charlton and Mary Heffernan.
Hertfordshire trust allowing nurses to opt out of pension scheme
Hertfordshire trust allowing nurses to opt out of pension scheme

Cheif Excutive's 'David Law' Update

West Herts Children's Community Nursing Team Service information poster - Contact Details